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Kemtai drives 72% Average Adherence in Cross-Industry Pilots

Adherence to home exercise programs (HEPs) is far too low, and, given its connection to patient outcomes, Kemtai has been on a mission to change this. Learn more about Kemtai’s recent pilots with several different types of organizations and the impact it has driven.

May 2, 2024  5 min reading

Recently, Kemtai examined the impact of its computer vision AI-guided exercise platform on HEP adherence through pilots with three different types of organizations: (1) a digital provider of PT, (2) two integrated delivery systems (i.e., payer-providers), and (3) a high-touch specialty PT clinic. Adherence is not just about how often a patient exercises. It’s about whether the patient completes the activities assigned by the clinician. This is what Kemtai’s adherence examines.*

Kemtai facilitated 3-month initial pilots with these organizations, which included hundreds of patients between ages 18 and 75. 

Here are the key findings: 

  • 72% average objective HEP adherence
  • 3 HEP sessions per week on average for HEPs that typically called for 3-4 weekly sessions
  • About 24 exercises completed per week, with an average of 8 exercises per session

This is all based on objective tracking by Kemtai, not the typical subjective, patient-reported values. And let’s not forget that all of those objectively-tracked Kemtai sessions included real-time feedback and corrective guidance for those Kemtai pilot patients. This means they’re not just passively completing the exercises; they’re being guided in real time to perform them correctly. Let’s take a closer look at the preliminary insights from these 3 projects:

Pilot #1 – Integrated Delivery Systems: The hybrid model is a highly compelling one.

Participants included 160 patients across two integrated delivery systems. These are very large organizations with hundreds of PTs that provide traditional, in-person physical therapy. The patient population across both organizations was very diverse, including patients recovering from traumatic injuries, rehabbing after acute MSK injuries, and managing chronic MSK conditions.

Average HEP adherence of onboarded patients: 96%

These results demonstrate how powerful Kemtai’s solution can be in conjunction with the in-person appointments that patients have grown accustomed to. Even with minimal clinician involvement in HEPs beyond an initial in-person introduction, onboarded patients reached an average adherence of 96%. This is both a testament to the engaging nature of Kemtai’s platform and to the viability of the hybrid care delivery model for physical therapy.

It is worth noting that one of the organizations had an average adherence higher than 100%, while the other organization had an adherence of about 65%. Why might this be? In one organization, leadership buy-in was stronger. In this organization, Kemtai was framed as a key part of patient care. In the other payer-provider, Kemtai was framed as more of an optional “add on” for patients. While adherence was still very strong in both organizations, this nuance demonstrates that the hybrid model can be even more powerful when paired with strong internal buy-in.

Pilot #2 – High-Touch Specialty PT Clinic: Individualized care translates to extremely high digital adherence

Participants included 20 patients of a high-touch physical therapy clinic that provides intensive, one-on-one in-person service. Patients sought treatment for both acute and chronic MSK issues. 

Average HEP adherence of onboarded patients: 147%

Providing patients with individualized, high-touch in person care seems to multiply the impact of Kemtai’s AI-guided HEPs. Typically viewing at-home PT as a cumbersome chore, patients often struggle to hit the adherence targets set by their clinicians. It’s clear that this sentiment does not hold true for these patients, given that they far exceeded adherence requirements. They also visited Kemtai’s platform over 3x more than patients typically visit other passive digital PT platforms. This provides further insights on the clinical factors that can unlock the potential of Kemtai’s platform.

Pilot #3 – Digital PT Provider: Fully digital care presents early challenges, but impressive results follow

Participants included 280 patients of a digital physical therapy provider that provides fully digital and remote PT services. The population included acute and chronic MSK patients.

Average HEP adherence of onboarded patients was 51%

Without initial grounding from the in-person clinical interactions that patients are used to, adherence for all onboarded patients did not quite reach the levels of the other two pilots. However, it is important to note that the overall adherence of 51% is still significantly stronger than traditional adherence. Even with minimal intervention in a fully digital setting, Kemtai’s platform provides a much more engaging solution compared to the traditional HEP methods (e.g., sheet of paper, passive video without guidance). Nevertheless, it’s clear that the patient onboarding experience is an especially crucial step in the care delivery journey for digital providers.

Despite this, once patients completed 3 sessions (about their first week after onboarding), adherence and engagement was on par with, or better than, the other two pilots that included in-person care. These patients that completed 3+ sessions demonstrated an adherence comparable to that of the integrated delivery systems’ population. On average, these patients even completed more sessions per week than the average patient of the integrated delivery systems. Thus, with the proper education and onboarding, using Kemtai in a fully digital setting can be as effective (or more effective) than a hybrid care model. 

Kemtai: A promising solution for many different types of organizations

As collaboration with various types of providers continues to grow, we are excited to see how Kemtai continues to drive positive, scalable impact for patients in terms of engagement, adherence, and, ultimately, outcomes.

Interested in learning more? We’d love to discuss. Reach out to us at info@kemtai.com


*For these pilots, adherence was measured by the number of sessions performed by the patient divided by the number of sessions that were prescribed to the patient in the relevant time period, for all patients that were onboarded and completed at least one session.